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Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

» Subcategories:

 
Audio
No incoming audio
No audio in either direction
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Google Voice
New Google Voice Option (ipkall.com)
Configuring GoogleVoice on Acrobits Softphone and Groundwire
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Calls
unable to place calls
Calls disconnect right after connecting
Acrobits Softphone for Android
Set up your SIP Account
Multitasking on Acrobits Softphone for Android
» More topics
iOS (All features referred to in this category are specific to our iOS clients)
Configuring Incoming Calls
Bluetooth on iPad and iPod Touch
» More topics
 
 

» Articles in this category:

 
Skype Article rated 4.0/5.0
Skype does not use the SIP protocol for VoIP, they use their own proprietary method. Therefore, Skype accounts will not work on Acrobits Softphone or Groundiwre.
Unable to register (sipgate) Article rated 2.9/5.0
It's common to use the incorrect username and password when setting up a sipgate account. When setting up a sipgate account on Acrobits Softphone or Groundwire, you need to use your SIP ID and passwo...
DTMF Tones not working Article rated 3.2/5.0
The DTMF Tones in Acrobits Softphone and Groundwire are highly customizable but you may need to adjust the settings to get it working properly for you. If you have any trouble accessing automated...
Preconfigured providers Article rated 3.4/5.0
If you think your SIP VoIP provider would like to be on our list of preconfigured providers, forward them the link below. There is no charge to be on the list, the service is completely free. ht...
about G.729 Annex A Article rated 4.1/5.0
G.729 Annex A is a high quality low bandwidth codec. Many of our users will find it useful, but it is important to be aware of what it can do when purchasing it. There are two main reasons users sho...
caller id - betamax providers Article rated 3.2/5.0
You should be able to enable caller id for virtually any betamax provider (voipcheap, actionvoip, etc.) to work in Acrobits Softphone or Groundwire. But you also need to verify the number you plan to...
 


» Top Knowledgebase articles: Views
 
» Latest Knowledgebase articles: Date added
 No outgoing audio when using headphones and mic 2012-05-16 10:20:08
 SIP URI 2012-03-14 12:47:33
 decreased quality on calls after updating 2012-01-24 12:02:25
 Video Calls on Acrobits Softphone and Groundwire 2011-12-20 12:22:11
 Configuring Incoming Calls 2011-07-13 08:58:02
 Betamax web callback 2011-07-13 07:45:36